Who We Are
Boutique Retailer (BR) is proud to be the #1 retailer of boutique brands in Australia. We believe that success is not only measured by the quality of our products but also by the values we uphold in sourcing them. Ethical sourcing is a cornerstone of our business and part of who we are.
What We Stand For
At Boutique Retailer, we understand that our customers value ethically sourced products. That’s why we have an Ethical Sourcing Team dedicated to ensuring that all products sold by BR are responsibly sourced. Our suppliers and manufacturers are required to treat their employees fairly, adhere to local laws, and provide safe and humane working conditions.
We demand that our suppliers meet the following standards:
- Respect for basic labor and human rights.
- Proactive management of environmental impacts.
- Ethical behavior and integrity at all times.
Through our Ethical Sourcing Program, we aim to ensure that our supply chain reflects the values of fairness, accountability, and sustainability.
What We Expect From Our Suppliers
We hold our suppliers and manufacturers to the highest ethical standards. To participate in our Ethical Sourcing Program, suppliers must meet the following five key principles:
- Mandatory Participation: All production locations producing finished goods for us (including licensed products) must participate in the program.
- Transparent Communication: Suppliers and manufacturers must disclose all locations used for production.
- Compliance with Local Laws and Our Policies: Suppliers and manufacturers must adhere to local laws and align with our Code of Conduct, which emphasizes fairness, safety, and responsibility.
- Transparency in Operations: We require access to all areas of a supplier or manufacturer’s facility, confidential access to employees, and full visibility of documents necessary for audits and visits.
- Corrective Actions and Cooperation: Suppliers must collaborate with us and related parties to resolve any non-compliance issues. Evidence of prompt corrective action is essential.
Our Commitment
We are committed to working only with suppliers who:
- Pay their workers a living wage.
- Provide safe working environments.
- Support sustainable practices to minimize environmental harm.
To ensure compliance, we conduct regular audits of our suppliers and manufacturers, offering them support and guidance to meet our standards. Transparency and accountability are non-negotiable in every step of our supply chain.
Going Beyond Compliance
At Boutique Retailer, ethical sourcing is about more than compliance; it’s about making a difference. Here’s how we go further:
- Empowering Communities: By sourcing responsibly, we aim to uplift communities and improve the livelihoods of workers involved in our supply chain.
- Sustainability Goals: We actively work with suppliers who prioritize sustainability, reducing their environmental impact through energy efficiency, waste reduction, and sustainable material sourcing.
- Education and Training: We provide training and resources to suppliers and manufacturers, enabling them to adopt best practices in ethical sourcing and environmental stewardship.
- Customer Transparency: Our customers can shop confidently, knowing that every product has been sourced with care and integrity.
Our Code of Conduct
Our Code of Conduct outlines the ethical principles we expect our suppliers to follow, including:
- No forced, bonded, or child labor.
- Fair wages and working hours.
- Non-discrimination and equal opportunity.
- Health and safety standards to protect all workers.
- Environmental responsibility in operations and material use.
Why Ethical Sourcing Matters
Ethical sourcing benefits everyone:
- Customers: Receive products they can trust, knowing their purchases support fair practices.
- Suppliers: Build stronger, long-term partnerships with us.
- Communities: Thrive as we invest in a fairer, more sustainable world.
By choosing Boutique Retailer, you’re supporting a business that puts people and the planet first. Together, we can drive meaningful change and set a new standard for ethical retailing.
How You Can Support Ethical Sourcing
As a valued customer, you can contribute to ethical sourcing by:
- Choosing brands and retailers that prioritize responsible practices.
- Supporting products that are sustainably made.
- Staying informed about the impact of your purchases.
Let’s build a better future together—one product at a time.